Last updated: June 2026
Information We Collect
When you use this website, we may collect the following types of information:
- Contact information you provide through forms, including your name, phone number, email address, service address, and any message or service request details
- Booking information including preferred dates, times, and service type when you schedule an appointment
- Usage data collected automatically, including pages visited, time spent on pages, referring website, browser type, device type, and IP address
- Cookie data used for site functionality and analytics (see Cookies section below)
How We Use Your Information
We use the information we collect to:
- Respond to your service requests and inquiries
- Schedule and confirm appointments
- Send follow-up communications related to your service request
- Improve our website and the services we offer
- Analyze website traffic and usage patterns
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Information Sharing
We may share your information with:
- Service providers who help us operate this website, process data, or deliver services (e.g., hosting, email delivery, analytics)
- Business operations — if you submit a lead or booking, that information is shared with Jude Greenearth staff to fulfill your request
- Legal requirements — we may disclose information if required by law, legal process, or to protect the rights and safety of our users
Third-Party Services
This website uses the following third-party services that may collect data:
- Google Analytics / PostHog — for website usage analytics and understanding how visitors interact with our site
- Google Maps — for displaying our service area and business location
- Stripe — for processing payments securely (if applicable)
- Twilio — for SMS notifications related to service requests
Each of these services has its own privacy policy governing how they handle your data.
Cookies
This website uses cookies and similar technologies for:
- Essential cookies — required for the website to function (e.g., session management)
- Analytics cookies — help us understand how visitors use the site so we can improve it
- Preference cookies — remember your settings (e.g., dismissing a banner)
You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.
Data Retention
We retain your personal information for as long as necessary to provide the services you requested, comply with legal obligations, and resolve disputes. Typically:
- Lead and booking data is retained for up to 3 years after your last interaction
- Analytics data is retained in aggregate form and is not personally identifiable
- You may request deletion of your data at any time (see Your Rights below)
Data Security
We take reasonable measures to protect your personal information, including:
- All data is transmitted over HTTPS (encrypted connections)
- Passwords are stored using industry-standard hashing
- Access to personal data is limited to authorized personnel
- We use reputable hosting and infrastructure providers
No method of electronic transmission or storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you
- Correction — request that we correct inaccurate or incomplete data
- Deletion — request that we delete your personal data
- Opt-out — unsubscribe from marketing communications at any time
To exercise any of these rights, contact us using the information below.
Children’s Privacy
This website is not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this privacy policy or how we handle your data:
Jude Greenearth
Contact form: /contact